Shipping & Returns
Free Shipping
We provide free standard shipping worldwide. Estimated delivery times by region:
- North America: 5–10 business days
- Europe & UK: 7–14 business days
- Asia & Pacific: 10–20 business days
- Rest of World: 14–30 business days
Shipping Disclaimer: Delivery may be delayed due to customs clearance, severe weather, public holidays, or other unforeseen circumstances beyond our control. We partner with top carriers, offer end-to-end tracking, and use secure, insured packaging to ensure your order arrives safely.
Our Shipping Advantages:
- Real-time order tracking
- Secure, insured packaging
- Priority handling with leading carriers
14-Day “No Questions Asked” Returns
Return any eligible item within 14 days of delivery for a full refund—no explanation required.
Refund Processing Time
After we receive and inspect your return, please allow at least 14 days for the refund to be processed.
Return Shipping Costs
The buyer is responsible for all return shipping fees. We recommend using a trackable service or purchasing shipping insurance.
PayPal Refunds
PayPal refunds are processed within 14 days; in regions where local regulations require, refunds may take up to 30 days.
Non-Returnable Items
- Shoes showing signs of wear, scuffs, or damage
- Items soiled or with odors (e.g., perfume, smoke)
- Customized or bespoke footwear
- Gift cards
Refund Process
- Contact our support team to request a Return Authorization (RMA).
- Ship the item back with tracking information.
- We inspect the returned item for eligibility.
- Upon approval, we issue your refund.
Supported Payment Methods
- Major credit & debit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay & Google Pay
- Other region-specific options at checkout
Original-Method Refunds
All refunds are issued back to the same payment account used for the original purchase (e.g., refunded to the same card or PayPal account).
Supported Currencies
We accept and refund in EUR,GBP,USD,etc., and other currencies displayed at checkout.
Questions? Contact us at [email protected].