Privacy Policy

Effective Date: 2025/05/22

At Kaikee Hong Kong Co., Limited, we are committed to protecting the privacy and security of our customers, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, products, services, or engage with us through other channels (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Account Information: Username, password, and preferences (if you create an account).
• Payment Information: Credit card details or other payment methods (processed securely via third-party payment processors; we do not store full payment data).
• Device & Usage Data: IP address, browser type, operating system, pages visited, and interactions with our Services (e.g., clicks, time spent).
• Marketing & Communications Preferences: Subscriptions to newsletters, promotional emails, or SMS notifications.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Process orders, deliver products, and manage customer accounts.
• To Improve User Experience: Analyze usage patterns to optimize our website, products, and marketing strategies.
• To Communicate: Send order confirmations, shipping updates, and customer support responses.
• For Marketing: Share personalized offers, promotions, or news (only if you opt in; you may unsubscribe anytime).
• To Comply with Legal Obligations: Respond to legal requests, prevent fraud, or enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third parties (e.g., payment processors, shipping carriers, IT support) that assist in delivering our Services.
• Business Partners: Collaborators for joint promotions or co-branded products (only with your consent).
• Legal Authorities: If required by law, court order, or to protect our rights or safety.
• In the Event of Merger/Acquisition: If Kaikee Hong Kong Co., Limited is involved in a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Your Rights & Choices

You have the right to:

• Access & Correct Data: Request a copy of your personal information or update inaccuracies.
• Opt Out of Marketing: Unsubscribe from emails or SMS via the “unsubscribe” link or by contacting us.
• Delete Data: Request deletion of your account and data (subject to legal retention obligations).
• Object to Processing: Restrict or object to data processing for direct marketing or other purposes.

To exercise these rights, email us at [email protected] or contact our support team.

5. Data Security

We implement technical and organizational measures to protect your data, including:

• Encryption of sensitive information (e.g., payment details).
• Regular security audits and employee training on data privacy.
• Secure storage of data in compliance with industry standards (e.g., GDPR, CCPA).

However, no method of transmission or storage is 100% secure. If a breach occurs, we will notify you and relevant authorities as required by law.

6. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently done so, contact us immediately to delete the data.

7. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the latest revision. We encourage you to review it regularly.

8. Contact Us

If you have questions or concerns about this Policy or our privacy practices:

• Email: [email protected]
• Mail: Kaikee Hong Kong Co., Limited, Room A516, 5/F, Yee Fat Industrial Building, 35 Tai Yau Street, San Po Kong, Hong Kong

By using our Services, you agree to this Privacy Policy.

Kaikee Hong Kong Co., Limited
Redefining Elegance, Responsibly.