Effective Date: 2025/05/22
Welcome to {{company}}! These Terms of Service (“Terms”) govern your use of our website, mobile applications, products, services, and interactions with us (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Returns & Refunds Policy
1.1 14-Day No-Questions-Asked Returns
- You may return any unused, undamaged product within 14 calendar days of delivery for a full refund.
- The product must be in its original packaging with all tags attached.
- Exceptions: Customized, personalized, or final-sale items are non-returnable.
1.2 Refund Processing Time
- Refunds will be processed within 14 business days after we receive and inspect the returned item.
- Note for PayPal Refunds: Refunds via PayPal may take up to 14 days (or 30 days in regions where local laws require, such as the EU).
1.3 Return Shipping Costs
- The buyer is responsible for return shipping fees unless the item is defective, damaged, or incorrectly shipped.
- We recommend using a trackable shipping service to ensure delivery.
1.4 Refund Timeline
- Once we receive and inspect the returned item, refunds will be processed within 14 business days (or up to 30 days for PayPal refunds in regions where required by law, e.g., EU/UK).
- Refunds will be issued to the original payment method (e.g., credit card, PayPal).
2. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of {{jurisdiction}}, without regard to its conflict-of-law principles.
- Any dispute arising under these Terms shall be resolved through binding arbitration in {{jurisdiction}}, unless prohibited by law.
3. Additional Terms
3.1 Intellectual Property
- All content on our Services (e.g., logos, product designs, images) is owned by {{company}} and protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute our content without prior written consent.
3.2 Prohibited Conduct
You agree not to:
- Use our Services for any illegal, fraudulent, or unauthorized purpose.
- Interfere with or disrupt our servers, networks, or security systems.
- Attempt to gain unauthorized access to other users’ accounts or data.
3.3 Limitation of Liability
- {{company}} is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
- Our liability is limited to the amount paid for the specific product or service in question.
3.4 Termination
- We may suspend or terminate your access to our Services at any time for violations of these Terms or applicable laws.
- Termination does not affect your obligation to pay for products already shipped or services already rendered.
3.5 Modifications to Terms
- We may update these Terms periodically. The “Effective Date” at the top will reflect the latest revision.
- Continued use of our Services after changes constitute acceptance of the updated Terms.
3.6 Contact Information
For questions about these Terms, returns, or refunds:
- Email: {{email}}
- Mail: {{company}}, {{address}}
{{company}}
Redefining Elegance, Responsibly.